Customer Reviews

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Great service
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Everyone was very helpful and accommodating! I love my mazda
Jul 11 2015
Reviewed by Negin Shojaeinia
Keith did a great job!
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We decided to go to this dealership after our experience at Flow Mazda in Fayetteville was less than satisfactory. I typically strongly dislike sales representatives and came in, after my wife and I did our research on the Mazda 6 we wanted to purchase, with plenty of ammunition and was for ready for a long and unnecessary process. This was simply not the case, Keith who was our sales rep, was polite, humble, relaxed, knowledgeable, and professional something I did not expect for a sales rep so young. For any questions we had throughout the process that he did not know off hand, he found out for us in a timely manner. Keith made several offers to help us that were above and beyond anything I would have expected a sale rep to make and while none of these offers we needed in the end, was just another positive experience with Keith. He did not counter-offer or argue on any of our conditions to include our trade in value of Jeep or the price we were willing to pay for the Mazda 6 we purchased. He worked towards matching all of our conditions from the start and in the end was able to. This was the smoothest vehicle purchase my wife or I have ever experienced and if we do buy another Mazda in the future, will be returning to this dealership and requesting Keith.
Jun 29 2015
Reviewed by James
5 Star Sales Review
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My experience purchasing a car at Southern States was good. Staff I dealt with were polite, responsive, and patient with questions. I didn't feel pressured or pushed to make a purchase I wasn't comfortable with. Eric worked with me through the whole car buying process. I came out and did a test drive with him, and when I said I needed some time to do more research he didn't try to pressure me into making a purchase. After doing some research and thinking about it I called Eric back the next day and he was very helpful with my questions. After negotiating a bit on price he emailed me a quote. I contacted another Mazda dealer in Raleigh that had the same vehicle, and after showing them the quote they didn't even try to match it. That's when I decided to purchase the car from Southern States. Eric actually stayed after hours to work with me to get the paperwork done so I could pick the car up the following day after it was cleaned. There weren't any last minute surprise charges/fees, or attempts to pressure me into buying extras or add ons. The final price was exactly what I'd been quoted. Based on my experience I would recommend Southern States to a friend that was looking for a Mazda.
Aug 1 2014
Reviewed by Daniel Patrick
5 Star Sales Review
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I bought my 2014 Mazda 3 almost 2 months ago from Patrick H. He was soooo nice and very helpful. He answered all of my questions. I was just there for service on my former car and ended up with a brand new one. Thanks to Tony in the service department who dealt with me for the past years. He was my cheerleader that day.
Aug 1 2014
Reviewed by Alisa Alston
5 Star Sales Review
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Young Lee, Eric Ryan Murphy and Chad Harris made our experience very informative, educational and pleasant.
Jul 28 2014
Reviewed by Lourdes M. Guzman
5 Star Sales Review
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Best experience in MANY years
Jul 22 2014
Reviewed by Karen Albanese
5 Star Sales Review
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It was the best buying experience I have had in many years
Jul 22 2014
Reviewed by karen albanese
5 Star Sales Review
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Good all the way around.
Jul 16 2014
Reviewed by Gary Johnson
5 Star Sales Review
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We had a very good experience purchasing our new CX-5. Dustin Mitchell gave us great service and answered all of our questions. He was very helpful and my wife and I appreciated that he did not use "high pressure" sales techniques.
Jul 9 2014
Reviewed by Henry (Spears) Mullen
5 Star Sales Review
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Excellence, Dustin is a very pleasant person to deal with, in all the cars dealership we have been, he explained everything in details. Answers all our questions. We felt welcome in the dealership.
Jul 4 2014
Reviewed by Eleanor Williams
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Sales: (919) 839-7481  
Service: (919) 839-7347