Keith did a great job!
We decided to go to this dealership after our experience at Flow Mazda in Fayetteville was less than satisfactory. I typically strongly dislike sales representatives and came in, after my wife and I did our research on the Mazda 6 we wanted to purchase, with plenty of ammunition and was for ready for a long and unnecessary process. This was simply not the case, Keith who was our sales rep, was polite, humble, relaxed, knowledgeable, and professional something I did not expect for a sales rep so young. For any questions we had throughout the process that he did not know off hand, he found out for us in a timely manner. Keith made several offers to help us that were above and beyond anything I would have expected a sale rep to make and while none of these offers we needed in the end, was just another positive experience with Keith. He did not counter-offer or argue on any of our conditions to include our trade in value of Jeep or the price we were willing to pay for the Mazda 6 we purchased. He worked towards matching all of our conditions from the start and in the end was able to. This was the smoothest vehicle purchase my wife or I have ever experienced and if we do buy another Mazda in the future, will be returning to this dealership and requesting Keith.
Jun 29 2015