2 Star Service Review
My first oil change was free. My second oil change I had a coupon and the oil change cost 43.23 total. The third oil change I had a 5.00 higher coupon and the oil change cost 65.17 total. A 5.00 higher coupon and the oil change costs 22.00 dollars more ? Do I dare come back for a fourth oil change.
Jul 19 2013
1 Star Service Review
I came in to get prices on some parts, because of something I ran over with my car. The person behind the parts desk, didn't seem to know what part I needed or how much it was. This took all most an hour an I left with out any prices.
Jul 19 2013
1 Star Sales Review
I arrived on a Saturday around 4pm and was looking at a Mazda CX5. You only had one sales person available at the time so they borrowed a guy from the Hyundai dealership. We did a test drive and to no fault of his own he really knew nothing about Mazda since that was not his product he normally sales. We get back to start talking some number since I was willing to trade in my 2011 Ford Escape and it took over an hour for the salesman to give up waiting on the finance mgr. He gave me a crazy price was not even aware of you all offering an additional 2k off, This was the worst experience I have ever really had a car dealership especially when I couldn't even really discuss about buying a car. Never got to talk any real numbers or what could be done, he pretty much gave up on waiting and so did I . I left with no car and a really bad experience. Feel free to contact me as I am hoping this was not indicative of what I would come to expect from you. I have bought several cars from Crossroads and they have been awesome! I even left my number with the sales guy and still never got a call back from anyone apologizing for obscene amount of time I waited and still never got to speak to anyone.
Apr 22 2013